E-commerce and Retail Digital Marketing Strategies for 2025
Ironistic gives you the lowdown on retail digital marketing strategies to ring in the New Year with an integrated plan…
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Me (to Siri) earlier today – “Siri, what is the meaning of life?”
Siri – “I Kant answer that. Haha!”
All joking aside, all of us have probably used Siri, Alexa, Cortana, or Google Now at some point, either for fun or for practical purposes. In fact, voice search has grown considerably over the past few years. According to Google, more than half of teens and 41% of adults use voice search daily. The most common ways to use voice search are to call someone, ask for directions, dictate texts, and get information (surprisingly, asking Siri dumb questions was NOT a common way to use voice search). People generally use it while multi-tasking – cooking, watching TV, and driving – to get information more efficiently. And 72% of people who own a voice-activated speaker said that their devices are used as part of their daily routine, according to Google. So, this is not something marketers and SEOs can ignore.
There are four major players in the voice search market:
We talk differently than we type. If you’re looking for Chinese food, you’d probably type “Chinese restaurants near me” or “Chinese takeout in Alexandria.” But if you were talking, you’d probably say “Where can I get Chinese food?”
Search engines are picking up on this trend and trying to have a conversation with you via voice search. Try this fun experiment (okay, so my idea of fun may be different than most people’s):
Go to Google and type in:
-Who is the prime minister of Great Britain?
Then do a new search. How old is she?
And then another. Where did she go to school?
Google gets confused. It does not realize that when you say “she,” you’re referring to Theresa May, your answer in question #1.
But if you try the same in voice search with Google, you will see that Google understands that your queries are related and provides you with the correct answers. If you repeat this example with Siri, she understands that the first two queries are related, but not the last one.
On average, the query length for typed searches is 3.2 words. With voice search, the average query length is closer to 4.2 words.
Since voice search is more conversational, voice search tends to incorporate more question words – “who,” “what,” “where,” “how.” In fact, almost 10% of voice search queries start with who, what, when, where, why, how – as opposed to only 3.7% of text queries.
According to Moz, the most used question words in voice search are “who” and “how.”
As a result, voice search shows more intent. You might start by searching “What is a digital camera?” and then, “How do digital cameras work?”. Finally, when you’re ready to buy, “Where do I buy a digital camera?”.
Good news. The same SEO best practices that you’d follow for a website also apply to helping your site be optimized for voice search. So, the same general guidelines apply:
But there a few things that are extremely important for voice search, so I’ll highlight them here.
A study by SCORE found that 58% of consumers used voice search to find local businesses in a single year, so making sure your local listings are optimized is really important. Here are a few quick things you can do:
Here’s how to do it for Google and Bing. Many of us forget about Bing and focus solely on Google – don’t make that mistake! Siri uses Bing as her search engine, so if you’re not submitting your sitemap to Bing, you’re making it harder for iPhone users to find you.
When you’re writing content for your website, think about how people speak. Don’t just try to stuff in keywords that you think search engines will pick up on because ultimately, search engines aren’t reading your content – your users are. Humanize your content and incorporate those longer-tailed keywords that people are likely to use when searching for your business.
As we’ve already talked about, many voice search queries include question words like “how to”, “what is,” and “who.” Generate your content around these queries and you’ll be sure to rise to the top of the pack.
We’ve saved the best for last. The last (easy-ish) thing you can do to help your site show up in voice search is implementing structured data. Structured data is basically data that search engines can use to help them understand what’s on your website. Structured data basically says to search engines, “Hey Google! The page on this website has information on a local business, and here are their business hours, and here’s their business address, and here’s their phone number.” It helps search engines return the best relevant results to users.
Structured data is used for a variety of things, not just voice search. It’s used for Featured Snippets, Rich Snippets, and Rich Cards – all of which you’ve probably seen while you’re searching. So while you’re implementing structured data for voice search, you’re killing a few birds with one stone! It’s important to note that structured data is not yet a ranking factor, but it might be soon.[/vc_column_text]
Examples of rich snippets – these are the ratings, reviews, cook time, and calorie info that show up underneath each recipe. In case you were wondering, I did stop writing this so I could bake some cookies. They turned out great.
Example of a featured snippet. I was craving chocolate chip cookies while writing this.
Example of rich cards. You can scroll through the top sights in Nashville on desktop and mobile by swiping right.
Good news! It’s pretty easy AND you don’t need a developer to do it. Even better news: Google has a tool that automates most of the process for you. Their Structured Data Markup Helper walks you through the process of implementing structured data on your website.
Bad news: you have to implement structured data onto your website page-by-page. If you have a small website, we recommend you take the time to do it for each page. If you have a larger website, focus on the key pages- the homepage, the contact page, and top-level navigation pages.
I know, I’m tired too. And, I’m craving chocolate chip cookies again. The bottom line is – you can’t escape voice search. You’re better off preempting it rather than scrambling to optimize for it when it surpasses normal text searches. Plus, this is a major way for you to get ahead of your competitors and in front of your users.
ONE LAST THING – before you go forth and implement your structured data, get to know Siri a little bit more.
Need help with voice search, implementing structured data, or SEO? Give Ironistic a call – we’re happy to help. Feel free to also comment below with your questions and we’ll help you out.
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